Pique Docs

Getting Started

Get up and running with Pique, the AI-powered e-commerce re-engagement platform.

Pique is an AI-powered re-engagement platform for e-commerce. It tracks browsing sessions in real time, analyzes visitor behavior, and sends webhook notifications with recommended actions — like abandoned cart nudges, browse abandonment follow-ups, and price-sensitivity signals — so you can trigger the right message at the right time.

Quick start

  1. Install the tracker — Add the Pique script tag to your Shopify theme. It auto-tracks page views, product views, add-to-cart, and purchases — no code changes required. See the Tracker SDK guide.

  2. See events flow in — Open the Events tab in your dashboard. Within seconds of a visitor landing on your store, you will see live events streaming in.

  3. Configure decisions — Pique ships with built-in rules for common scenarios (cart abandonment, browse abandonment, price sensitivity). You can also create custom rules or influence the LLM with a custom prompt. See Decisions.

  4. Connect webhooks — When Pique makes a decision about a visitor, it fires a webhook to your configured endpoints. Connect it to Klaviyo, your own backend, or any HTTP endpoint. See Webhooks.

API

Need programmatic access? The API Reference covers all endpoints for tracking events, querying sessions, and reading decisions.

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